NITHOREXIAN Returns Policy

At NITHOREXIAN, we are committed to ensuring your satisfaction with every purchase. Our returns policy is designed to be as straightforward and fair as possible. Please review the details below to understand how our return process works.

Eligibility for Returns

• Items must be returned within 30 days of the purchase date.
• Products must be in original condition, unworn, unwashed, and with all tags attached.
• Items purchased on sale are final and not eligible for return.
• Gift cards and customized products are non-returnable.

Return Process

1. Log in to your NITHOREXIAN account and navigate to the 'Orders' section.
2. Select the order you wish to return and click on 'Request Return'.
3. Follow the prompted steps to complete the request and print the return label.
4. Package the item securely and attach the return label.
5. Drop off the package at the nearest carrier location as instructed on the return label.

Refund Policy

Once your return is received and inspected, we will send you an email to notify you of the status. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 5-10 business days.

Exchange Policy

To ensure fast and efficient service, we recommend returning the original item and placing a new order for the replacement. This method allows you to receive the desired item quickly.

Contact Us

If you have any questions, please contact our customer service team at [email protected] or call us at +1-800-555-0199. Our representatives are available Monday to Friday, 9 AM to 5 PM CST.